Terms & Conditions

Effective Date: May 12, 2026
Welcome to Desert Vixen Lash Supply. By accessing our website, purchasing products, or using our services, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

Overview

These Terms & Conditions govern your use of the Desert Vixen Lash Supply website, products, services, educational content, and digital materials. By visiting our website and/or purchasing from us, you agree to be bound by these terms.

Throughout the site, the terms “we,” “us,” and “our” refer to Desert Vixen Lash Supply.

Products & Professional Use

Our products are intended for professional or personal beauty use only. Customers are responsible for using all products safely and according to proper application guidelines.

Desert Vixen Lash Supply is not responsible for:

• Improper product use
• Allergic reactions or sensitivities
• Misuse of products
• Damage caused by incorrect storage or handling
• Application performed by unlicensed or inexperienced individuals

We strongly recommend patch testing before using any adhesive, remover, cleanser, or cosmetic product.

Order Processing

Orders are typically processed within 1–3 business days unless otherwise stated.

Processing times may increase during:

• Product launches
• Sales events
• Holidays
• High-volume periods

Customers are responsible for ensuring all shipping and billing information is correct before checkout.

Shipping Policy

Shipping costs are calculated at checkout unless otherwise stated.

Once an order has shipped, Desert Vixen Lash Supply is not responsible for:

• Carrier delays
• Lost or stolen packages
• Incorrect addresses entered by customers
• Shipping delays caused by weather or carrier disruptions

Tracking information will be provided once your order has shipped.

If a package is marked as delivered but cannot be located, customers must contact the shipping carrier directly.

Returns & Exchanges

Due to the nature of beauty and cosmetic products, all sales are final.

For sanitation and safety reasons, we do not accept returns or exchanges on opened or used products.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with:

• Your order number
• Photos of the item
• Description of the issue

Approved replacements or store credits will be handled on a case-by-case basis.

Refund Policy

Refunds are not guaranteed and are issued at the discretion of Desert Vixen Lash Supply.

Shipping costs are non-refundable.

Orders that have already shipped cannot be canceled.

Intellectual Property

All branding, logos, product names, graphics, images, educational materials, and website content are the property of Desert Vixen Lash Supply and may not be copied, reproduced, distributed, or used without written permission.

Unauthorized use of our content may result in legal action.

Pricing & Product Availability

We reserve the right to:

• Modify pricing at any time
• Discontinue products without notice
• Limit quantities purchased
• Refuse or cancel orders at our discretion

In the event of a pricing error, we reserve the right to cancel any affected orders.

Limitation of Liability

Desert Vixen Lash Supply shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

• Use or misuse of products
• Delays in shipping
• Allergic reactions
• Loss of business or income
• Website interruptions or technical issues

By purchasing from our website, you agree that products are used at your own risk.

Educational Content & Training

Any educational materials, classes, digital downloads, or training content provided by Desert Vixen Lash Supply are for informational purposes only.

Results may vary based on individual skill level, experience, and application techniques.

Training materials may not be copied, shared, resold, or redistributed.

Privacy

Customer information is kept private and secure. We do not sell personal information to third parties.

By using our website, you agree to our collection of necessary customer information for order fulfillment, communication, and website functionality.

Changes to Terms

Desert Vixen Lash Supply reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of our website and services constitutes acceptance of any updates.

Contact Information

For questions regarding these Terms & Conditions, please use our contact form